Terms of service
1. General Information
This website is operated by Maison Hue (“we”, “us”, or “our”).
By accessing or purchasing from this website (maisonhue.us), you agree to be bound by these Terms & Conditions.
If you do not agree, you must not use this website.
You must be at least 18 years old or the legal age in your jurisdiction to make a purchase.
2. Orders & Acceptance
All orders placed are considered an offer to purchase.
We reserve the right to:
- Accept or reject any order at our discretion
- Cancel orders due to pricing errors, stock issues, or suspected fraud
A contract is only formed once you receive an order confirmation email.
3. Pricing & Payments
- All prices are listed in your selected currency and may change without notice
- Taxes and shipping are calculated at checkout
- We accept major payment methods (Visa, Mastercard, Amex, etc.)
By purchasing, you confirm:
- Your payment details are valid
- You are authorized to use the payment method
4. Shipping & Delivery
- Orders are processed within standard handling times
- Delivery times are estimates and not guaranteed
Risk of loss transfers to you once the order is handed to the carrier.
We are not responsible for:
- Shipping delays
- Lost packages caused by incorrect address input
5. Returns, Refunds & Damaged Items
5.1 Change of Mind
We do not accept returns or refunds for:
- Change of mind
- Incorrect orders placed by the customer
5.2 Damaged or Defective Items
If your item arrives damaged or defective:
You must:
- Contact us within 7 days of delivery
- Provide clear photo or video evidence
We will:
- Offer a replacement, or
- Issue a refund (at our discretion)
5.3 Return Conditions
To be eligible:
- Item must be unused and in original condition
- Must follow our return instructions
We reserve the right to deny refunds if:
- Evidence is insufficient
- Product shows misuse
5.4 Partial Damage Claims
If multiple items are purchased and only one is damaged:
- Refund/replacement applies only to the affected item, not the entire order
5.5 Chargeback Protection
By purchasing from our store, you agree:
- To contact us first to resolve any issue
- Not to initiate fraudulent chargebacks
We reserve the right to:
- Dispute all chargebacks with evidence
- Submit proof including policies, tracking, and communication
7. Disclaimer of Warranties
All products are provided “as is” and “as available”.
We do not guarantee:
- Specific results
- Suitability for every individual
8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for:
- Indirect or consequential damages
- Loss of profits or data
Our total liability will not exceed:
- The amount paid for the product
9. Use Restrictions
You agree not to:
- Resell products without permission
- Misuse the website
- Violate any laws while using our services
10. Privacy
Your data is handled according to our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of your operating jurisdiction.
[Inference] If your business is registered in the US, you can specify a state (e.g., Texas or Delaware).
If you want, I can tailor this precisely.
12. Dispute Resolution
All disputes must first be attempted to be resolved through:
- Direct communication with us
If unresolved:
- Disputes may be handled through arbitration instead of court
You waive:
- Jury trials
- Class actions
13. Updates to Terms
We may update these Terms at any time.
Continued use of the website means acceptance of any changes.
14. Contact Information
For any issues, contact: